Frequently Asked Questions
Everything you need to know about Dinar Marketplace
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Frequently Asked Questions
Find answers to the most commonly asked questions about Dinar Marketplace.
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General Questions
Dinar Marketplace is a unique platform where users can trade goods and services using our exclusive digital currency called Dinar coins. Our marketplace creates a self-contained economy where users can earn, spend, and trade Dinar coins within our community.
Unlike traditional marketplaces that use real currency, Dinar Marketplace operates exclusively with our own digital currency. This creates a unique ecosystem where the value of goods and services is determined entirely by our community, without external economic influences.
Yes, creating an account on Dinar Marketplace is completely free. New users receive 5 Dinar coins upon registration to start participating in our marketplace immediately.
Account Management
To create an account, click on the "Sign Up" button in the top navigation bar. Fill out the registration form with your information, accept our Terms of Service, and submit. You'll receive a verification email to confirm your account.
No, users are only permitted to have one account. Creating multiple accounts is against our terms of service and may result in account suspension or termination.
To reset your password, click on the "Login" button, then select "Forgot Password." Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
Dinar Coin System
Dinar coins are our platform's exclusive digital currency. They are used for all transactions within our marketplace and have no cash value outside of Dinar Marketplace. Their value is determined by the community of users through natural supply and demand.
You can earn more Dinar coins by:
- Selling goods or services on the marketplace
- Participating in community activities and challenges
- Referring new users (1 Dinar coin per successful referral)
- Completing special tasks or promotions announced on the platform
No, Dinar coins cannot be converted to real currency through our platform. They are designed exclusively for use within our marketplace ecosystem. Attempting to sell or exchange Dinar coins for real currency is against our terms of service.
Marketplace & Trading
To list an item, go to your dashboard and click "Create Listing." Fill out the listing form with details about your item or service, including title, description, price in Dinar coins, and photos if applicable. Review all information before submitting your listing.
You can sell a wide variety of goods and services that comply with our terms of service. This includes digital products, handmade items, professional services, and virtual goods. However, prohibited items include illegal goods, counterfeit products, and anything that violates our community guidelines.
When a buyer wants to purchase your item, they'll click "Buy Now" or "Make Offer." Once a price is agreed upon, the buyer's Dinar coins are held in escrow. After the buyer confirms receipt of the item or service, the coins are released to the seller. This process helps ensure safe transactions for both parties.
Security & Privacy
We take data security seriously. Your personal information is encrypted and stored securely according to industry standards. We only collect information necessary for the functioning of the platform and do not share your data with third parties without your consent. For more details, please review our Privacy Policy.
To keep your account secure:
- Use a strong, unique password
- Enable two-factor authentication if available
- Never share your login credentials
- Log out when using shared or public computers
- Regularly check your transaction history for suspicious activity
If you suspect fraudulent activity, immediately:
- Change your password
- Contact our support team through the Help Center
- Report any suspicious listings or users through the platform's reporting feature
- Do not engage in further transactions until the issue is resolved
Technical Support
You can contact our support team through:
- The Help Center in your account dashboard
- Email at support@dinarmarketplace.com
- The contact form on our Contact page
Dinar Marketplace supports the following browsers:
- Google Chrome (recent versions)
- Mozilla Firefox (recent versions)
- Safari (recent versions)
- Microsoft Edge (recent versions)
Currently, Dinar Marketplace is available as a mobile-responsive website that works well on all devices. We are working on developing dedicated mobile apps for iOS and Android, which we plan to release in the near future. Stay tuned for announcements about our mobile app launch.
Still have questions? We're here to help!